[Resolved] Askmebazaar — Next day delivery order at first delayed and then cancelled | |||||
The products which I ordered with Next Day delivery option never reached me the next day or in that week. When inquired about it to the AskMeBazaar.com customer service, they came back saying the item is Out of Stock, even at that time the item was available online for purchase. In reply to reordering the same product after the customer care response to first inquiry. They came back with an amazing response that the ITEM DESCRIPTION ON THE SITE IS WRONG!! This they realized after multiple inquires about the product. And cancelled the order again. This is just a way to increase your Order placement count and fooling the customer. Is this behavior acceptable with the Online Shopping site? Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Jul 06, 2016 Ask Me Bazaar Customer Care's response Dear Shagun,
We do understand your concern. Also, we appreciate your valuable feedback. Do order a different product from us and we will get it across to you in no time.
Regards,
Vikas
-Team AskmeBazaar
Verified Support Jul 11, 2016 Ask Me Bazaar Customer Care's response Dear Shagun,
Please register your complaint using this link: http://support.askmebazaar.com and we will resolve it at earliest.
Regards,
Maisha, Team AskmeBazaar
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 2 Comments | |||||
Comments
Poor service from ASKMEBAZAAR.COM
same concern I faced in April and now again in July
I also ordered few items and those were RTO due to biker fault and some cancelled without any reason or notifying me. My order was confirmed for delivery in the morning and cancelled .After confirm in the evening from customer care they told me that products are out of stock. I received a call from ask me help desk they told that my order was cancelled due to wrong price update. I re-ordered same items and again got cancelled. If product was wrong price update from 15 Jul - 21 Jul 2016.
This kind of service is never expected. I expect a solution and delivery of my products too. Thanks in advance to consumer team for prompt response on this. I hope it will be solved soon.
regards,
Rajiv
same concern I faced in April and now again in July
I also ordered few items and those were RTO due to biker fault and some cancelled without any reason or notifying me. My order was confirmed for delivery in the morning and cancelled .After confirm in the evening from customer care they told me that products are out of stock. I received a call from ask me help desk they told that my order was cancelled due to wrong price update. I re-ordered same items and again got cancelled. If product was wrong price update from 15 Jul - 21 Jul 2016.
This kind of service is never expected. I expect a solution and delivery of my products too. Thanks in advance to consumer team for prompt response on this. I hope it will be solved soon.
regards,
Rajiv
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I also ordered few items and those were also cancelled without any reason or notifying me. I re-ordered same items and again got cancelled.
This kind of service is never expected. I expect a solution and delivery of my products too. Thanks in advance to consumer team for prompt response on this. I hope it will be solved soon.
We are always here to assist you. Request you to please register your complaint using this link: http://support.askmebazaar.com so that our concerned team can assist you accordingly.
Regards,
Vikas,
Team AskmeBazaar