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Asus India — about receiving damaged goods and not receiving warranty extension

I participated in asus diwali redemption offer and my ticket no is adw121468
After successful payment it said that i will be getting my goddie and warranty extension within 45 working days and evem after 65 days i haven't received anything and on 21 jan 2019 i received a call from the courier for my goodie
Which was coming without any prior mail or notice about dispatch no
When i got that i plugged it to my laptop and it started making beep sound and was not working i tried it in \other pc even there also it started making beep sound and not working.
And on 23 jan 2019 i received mail from the asus team about goodie dispatch and tracking id of goodie which was already delivered to me on 21 jan 2019
I am trying to call its customer care from the last 7 days but they are not picking up the call and once they picked up and told me to send them a mail regarding the issue on 22 jan 2019 but til today i have not received any mail from asus team as i am really facing depression after 3 moths you get your harddisk ant that is too damaged
I request to look intoi my matter and provide me a solution to replace my harddisk
about receiving damaged goods and not receiving warranty extension
about receiving damaged goods and not receiving warranty extension
about receiving damaged goods and not receiving warranty extension
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Complaint Status


[Jan 28, 2019] Asus India customer support has been notified about the posted complaint.
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    Asus India
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    928
    Pending
    0
    Resolved
    130
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
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