Asus India — Fraud service centres | |||
I bought zenfone 2 laser online one year back (16th march, 2016). After 2 months, the earphone plug stopped working but rest of it was working fine. As it was under warranty so i gave it to asus service center (sec- 32D Chandigarh) almost 10 days prior to the warranty expiration date. But after receiving it back, when I turned it off to insert the sim it is not turning on since then. I am used to change my sim quite often and thus turning my phone off and on but no such issue occurred since they repaired it. Now they are saying that i have to change the motherboard again and also a chip whose circuit according to them has got short. I have to pay 7500 RS for this repair as the phone is no longer under warranty. Being a student it took me more than 6 months to save 10000 RS and now how am i supposed to pay 8000 RS just for the repair. I want to file a case against this service center for mentally harassing their customers and using them for self profit and also against the company for using cheap components. To prevent this from happening again to some other customer, strong exemplary measures are needed to be taken so that no service center can ever think of fooling and looting the customers. Was this information helpful? | |||
Asus India customer support has been notified about the posted complaint. | |||
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