Asus India — Hinges are broken due to poor quality product

Address:400058
Website:www.asus.com/in

My Asus notebook hinges have been broken when I was closing my notebook.The reason behind this might be-Hinges were jammed due to poor quality product used by manufacturer and other parts like LCD bezels/covers got affected for this.
The product is new and it is within warranty.There isn't a single scratch present in notebook and functionality remain same as it had on buying time.
Could you please explain me the reasons:

1. Why shall I pay for the spare parts for the manufacturer faults-the hinges were broken at the time of closing notebook-due to poor quality product used by manufacturer/Asus.

2. What is the meaning of warranty if I have to pay for the service charge over the price of spare parts to get the notebook fixed.

3. LCD resolution quality is poor since the beginning

RMA No: INXX690477
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