Asus India — I am having problem with my graphics hardware.

 
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 sanmist91 on Nov 13, 2017
Hello,

I bought asus notebook a555l last year. Just before 2 months from now i had a problem that my lcd has some problem and need to get replaced, during that repairing time i got to know from asus that my harddrive and motherboard are also having a problem and need to get replaced. Before that, there was no problem.

I agreed to them and allow them to replace whatever needed to get my laptop working.

Since then i am facing trouble with graphics and my laptop lags too much. I mailed them to help me and they were telling that my warranty is over but i had 2 years of global warranty and i sent them my invoice as a proof., they told me to send same to another team to get my warranty checked whether it is available or not, i did same as they told and mailed the other team. It has been almost 15 days and i haven't received any update on that and now i am tired and forced to complain this issue here.

This is my complaint reference no #a171125640

Complaint Status


[Nov 13, 2017] Asus India customer support has been notified about the posted complaint.
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    Asus India - I am having problem with my graphics hardware.