Asus India — laptop r558uq

 
1 Review
 ashutoshram on Feb 18, 2018
I bought this laptop six month ago and my laptop going into service center after every 2 months (3time problem occurred now it's 4th time), my so much time got wasted.. Asus customer care is not cooperating with me, i think i got defective laptop.

Initially it had
1. Few keys of the keypad were not working
2. Usb was not working
3. Cd-rom problem (It was noisy)
4. Laptop behaved abnormal once put on charge

Every time it took 15-20 approx days to fix the problem so the laptop has been with the service center for near about 1.5 months out of the 6 months.

Complaint Status


[Feb 19, 2018] Asus India customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    2%
    Complaints
    698
    Pending
    0
    Resolved
    13
    phone
    +91 85 5423 8449
    location
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    Asus India - laptop r558uq