[Resolved] Asus India — Liquid content found in my mobile

 
2 Reviews
 ankita mangla
im asus user from a long time, last year october 2015 i took asus zenfone laser ze550kl mobile piece which is still under warranty period till october 2016…..my fone was hanging too much and geting restarted agian agian frm 2 3 days, immediately then aftr one day suddenly it get switched offf…next day went to asus service center which was there at andheri east gundecha onclave was the registered address but as i went there m getting a big note including the office has shifted to andheri west but as i went andheri west which was the head office which the previous address din included it was head office and not the service center, as i reach andheri west they r tellng me to go back andheri east again some new address of asus service center which was jus so pathetic.i mean if it was such PLEASE CHANGE THE ADDRESS PROVIDDED IN THE GOOGLE OR JUS GIVE THE CLUE IT IS CLOSED FOR NOW..it is horrible..customers r not fool here to travel all the way long till andheri east….in my cell liquid content is been identified and as in we all know any liquid damage or physical damage is not covered under warranty! but the question is how the liquid content can b found in my mobile???????????????? my main matter of concern is HOW THE LIQUID IS FOUND IN MY MOBILE???? please look into it forward and get my complain registered under ur service center and i want my fone get it done as in i havent did anything wid my fone and i am not foool here to destroy my own brand new fone….please u hcekcout what can b done or else i have to tek a bigger action about this thing or get my complain and my fone done...i still din get photocopies from the service center which i was suppose to get thru mail a day back...for dat tooo i wanna file a complain for the persons looking REGENERIS, ASUS SERVICE CENTER ANDHERI EAST
Complaint marked as Resolved Mar 5, 2016
my compplain is not yet ressolved...no action is been taken...what is to be done further do letme kno as soon as possible or what steps i need to taake further? i have to complain on higher authorities...u r of no use to take customers complains seriouslyy

Complaint Status


[Mar 01, 2016] Asus India customer support has been notified about the posted complaint.
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    Asus India - Liquid content found in my mobile