Asus India — Mobile handset

Address:Mandi, Himachal Pradesh, 175001

I have purchased a handset (Asus_z010d) on dated 24/11/2017 from your dealer at nerchowk. First time i have faced a issue in its touch on dated 15/03/2017 and i went to a dealer for solution. He send my phone to the service center for further process but after 10 days service center send back the phone with letter and said all the work will be done on chargeable basis. I was not satisfied with their reply and i have again visited the dealer and asked him about the warranty coverage. My phone is under warranty coverage and dealer assured me to do the needful soon but no action taken by him or company till now. It is requested to you kindly look into the matter and resolved my issue as soon as possible otherwise i have last option to knock the door of consumer form. Waiting for you reply

Kamal kant
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Asus India customer support has been notified about the posted complaint.
May 03, 2017
Updated by apurav
purchase date is 24/11/2016.Sorry for the inconvenience
May 03, 2017
Isha Mitta's response
Www.asus-ZenFone.com
May 05, 2017
Updated by apurav
no response given by company till now
Complaint comments 

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I can't access my google related accounts and playstore using mobile data.But I can use other social websites using mobile data.
I have bought my asus ZenFone in October 2016 and 2 times i have given service centre. Now it again making disturbances. I want my phone to be replaced.please take satisfactorily decision.

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