Asus India — not delivering on time

Address:Pump building, Bora service by lane, ground floor, GS Road, Guwahati, 781007

On[protected] i submitted my laptop for keyboard malfunctioning. They told me that they will deliver it on 7-10 working days and told that if we have to bring parts from outside assam we would inform you. I went yesterday[protected]
After 3 weeks before going i called them they said yes it is done you may i went from my home to their location which is 36 km from my home and i went only to get the laptop after reaching their centre they told sorry sir it is not ready yet. Then why they told me in the morning that your product is ready before going i called them. And they took 3 weeks to repair a laptop?? Last year also same they are too slow at services i submitted my phone for repairing and i went 3 days to recieve the phone they told me that it is not ready yet after 11 days i went their.
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have been waiting from January 25th 2020 to buy this phone and I am very much disappointed with Asus India, Flipkart and Truenet Commerce (The Seller) that they are unable to bring back this phone into stock and there is no response from asus or flipkart.Very disgusting from flipkart
I bought a brand new ASUS ROG STRIX SCAR 3 with 16gb RAM, when I open the task bar in idle state, it shows multiple processes called service host using upto 70% of my ram memory which sometimes goes upto 90% when I am forced to restart my PC. This issue is taking a big toll on the performance, please help.
I am contacting asus through chat support i am asking them when android 10 update come in asus zenfone max pro m1 they said the android 10 update come in 31 march and now they said android 10 update come end of april.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information