Asus India — not providing spare parts
K. D. International School, Chabal Bye-pass, Tarn Taran, India
Ggautam35 on May 5, 2019
I bought an asus laptop for 1, 50, 000 18 months back. Its screen started malfunctioning and i took the laptop to service centre. They advised screen replacement for 25k and i accepted. However now they have refused to provide spare part and asked me to take the laptop back. It is duty of the company to provide to spare parts for atleast 5 years after product launch. But asus india is refusing the same.
[May 05, 2019] Asus India customer support has been notified about the posted complaint.
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