Asus India — Unethical behaviour. Superbad service and behavior of asus personnel in service center. Don't buy asus ever!

Purchased my ASUS Zenfone 2-ZE551ML in May 2015. It has been giving me problems after about only 6 months of purchase itself. Touchscreen didn't work properly, anything would happen in the mobile by itself & performance was poor too. I told the service center people that my mobile had touch issues asked them to replace the same while it was under warranty. However, they didn't change the touch panel and changed the motherboard and the speaker!...speaker had no problem in it!... 2 days after getting back the mobile from service station, I was facing the same issues!...Due to tight schedule & living 30 kms away from city, I wasn't able to visit the service center in warranty period, which expired just in the last month. This time in service center, VERY BAD BEHAVIOR was observed. The man blamed me for misuse of device, which I haven't done! Next day after getting back the device from service center, my mobile stopped working fully! And once again the man said that you've dropped the phone & thus you have damaged it! I haven't dropped the phone and there was no physical damage to device or any misuse and still he continues to fight with me!...in a rather BAD TONE!
Simple recommendation : DON'T BUY ASUS
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I complain this company, company said your prablum solve in 4 to 5 days but prablum is not solve in 17-18 days

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information