I am writing very strongly against at home diva, bangalore. I opted the first service in the month of dec 2017 and i found the service for waxing, pedicure, manicure, facial good. Hence i added 4000 in their wallet to get additional 2000rs.
Now i very happily booked for their second service (12feb18) and damn that was horrible. Untrained beautician came for waxing and pedicure. She didn’t got waxing stripes which i gave her from my stock.
She did a deep cut while doing pedicure near my thumb which took around a month to get heal.
Now with this bad experience i did not wanted to go ahead with their service but thought may be this was just a case and i booked their service for the 3rd time.
And surprisingly this time, this was the havoc.
She completely ruined my eyebrow, when i asked her you can leave and don’t do waxing and pedicure as i am scared how you will do as simple threading you don’t know, she started crying, mam please meri job chali jaegi aisa mat karo… (Don’t do this mam, my job will be gone)…. So i tried tokeep calm and she did waxing and pedicure. Again she dint do waxing properly and my skin was so badly bruised with marks all over. I had the worst, the most nightmarish experience with their staff who did the waxing. It was extremely painful, very badly executed.
I had to rush to the nearby parlor to get my eyebrows fixed properly back to shape.
I had to go to wedding function for my sister and instead of being happy i was in stress coz of my marks all over my hand due to bad waxing experience and ugly eyebrows.
I sincerely urge this complaint forum to take a strict action against athome diva & the therapist in question who just did not cause physical, but mental stress to me as well
Guys, let me know will consumer court help me in this? I want a compensation fee + entire reimbursement of my bill.
Bhumika surana
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