ACT Fibernet — set top box burnt and damaged smart tv

Address:

Nellore, Nellore, Andhra Pradesh, 524002

Set-top box burnt hdmi cable and the same fire went till tv and burnt chipset on tv as well. Due to insufficient protection mechanism at the set-top box, our tv costed the damage. I complained to customer care and they blamed us and removed connection without paying any compensation. Overall damage cost around 11k and the same thing happened around our city many places. Due to insecure set-top boxes people getting affected.