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Audi India — complaint zenica cars india pvt. ltd.

Dear sir,
It is requested that I purchased Audi Q7 Techno pack car no-HR26CH4444 and purchased extended warranty from Zenica cars india pvt ltd and got service regularly from the authorized audi workshop. I recently got service by Regent Garrage pvt ltd, Mathura road, Faridabad vide invoice no[protected] at 27, 192kms while going towards jaipur my car stopped working and could not start. As per your warranty booklet I called the call center send the car zenica cars workshop for repair. After waiting 15-days they are refusing to do the job under warranty due to the reason not clear to us. This is the general habit of the zenica cars india pvt ltd not to do the job. When it comes under warranty. After paying so much amount for the warranty what the use of warranty of audi company.
Please get the job done under warranty to avoid inconvenience to us.

Regards,

Satish Chander
B-2/61, Ashok Vihar,
Phase-II, Delhi-110052
Mob-[protected]
[protected]@gmail.com
complaint zenica cars india pvt. ltd.
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Mar 07, 2018

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    Audi India
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    118
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    Resolved
    12
    Audi India Phone
    +91 11 4573 5512
    Audi India Address
    Office No 3, North Avenue, Level 3, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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