Auto Power Associates - Adyar, Chennai — Samsung refrigerator service issue

Address:600002

Complaint - samsung service provider - m/s. auto power associates. my self senthil kumar residing in chintadripet, chennai. recently my refrigerator got less cooling for that we have approached samsung service center and they routed to this agency. their service person mr. madhan ([protected]) came and told few spare parts need to get replaced and confirmed the fridge will work for another 1 year but it doesnt work in next one hour. they charged rs.6400/- we are calling them daily there after but there is no response from them and i am try to call the manager mr. sri kumar ([protected]) but he is also not responding. now i am feeling that i am cheated by the fraud service center under the brand name of samsung. regards, senthil kumar - [protected] / [protected]
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Worst service. The receptionist is totally irresponsible and very harsh with customers. They will not even take complaint for the repeated ones.
I was one among them who was cheated by them. they have charged rs.3000 extra for a battery and also charged 1000 for the service of the inverter but the inverter failed whinin 5 months and they are asking to buy a inverter for Rs.7500 which costs only Rs.4000 in market i am going to file a complaint with consumer forum.
I was one among them who was cheated by them. they have charged Rs.4000 extra for Washing machine service but still it was not working. The amount was not refunded by them also there is no response by the service engineer Mr. Sri kumar and receptionist.

P.K.Kumar
I have given one Washing machine for service and they took Rs.6400/- from me and they have taken the backside of the filter and they have broken outlet tube and i have spoken to him but till no response. Really this horrible. I have called so many times but no proper response. I don't know after so much of complaint register by so many persons but till just dial and sulekha other agencies still registered and publishing. Please take care public. And please remove the Rating Button from this un authorised vendor.
Very very bad service center... Please don't call the service center...
very very bad service and not satisfied service foke in fridge service
I paid for Rs. 3800 for service and refilling gas. One week later the same problem is happened then i call again they can't response for more then a week, and that reception lady speaking like a rowdy. Worst fellows and cheeting company and frad persons. the company owner is not maintains properly.

Worst service provider...They came to service my fridge and told us that problem in thermostat and changed it with charge of Rs. 2600/-. From then the freeze is full of ice and defrost is not working and the actual problem is still there. Even I called them several times to rectify and they are not responding to my calls.
It is total waste of money and time.
Worst Company guys. We were about to get cheated today by the same Vijayakumar of this company and we just escaped with our intuition. We wrongly called this guy as google is giving his number when we search for LG CUSTOMER CARE. The Vijayakumar guy came immediately after we talked to them and within 5 mins said, we need to take the washing machine and 3 issues are there to solve which will cost 5 to 7K. We were asking him are you from LG, he is telling LG has registered my complaint and outsourced the repair to these ###. Pathetic ###.. He took 500 rs and said will bring the vehicle to take the machine. Within 30 mins they came with one old car !!! And trying to load the washing machine in the car boot. Our doubt continued and we called again the number we booked and asking "Is it Lg CUSTOMER CARE?".. these ### says "Yes". We are asking for ID cards. These ### not having one. Finally we decided not to go further and asked them to keep it as such and leave. After that while searching in net again only we found this "Auto Power Associates" is a pakka fraud people. I am not even seeing such a company name in the search. Only the CONSUMER COMPLAINTS are shown for this name. Even in Just Dial, its NOT showing the name "Auto Power Associates". I think they are not even a company and just taking the product and looting money. BEWARE !! BEWARE !! BEWARE !!

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    Chennai, Tamilnadu
    India
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