| Address: | New Delhi, Delhi | | Website: | autoglam.in |
I ordered ecosport headlight assembly from autoglam for which they provided warranty of 1 year. Within 2 weeks of installation the highbeam stopped lighting up and also blowing up the car fuse. I lodged a complaint with their rep/owner atul and he promised to resolve, which he never did. I was using without highbeam thereafter. After few months, one of the low beam also stopped working and i contacted him and brought to his notice. Even after repeated reminders, he never responded to any communications and kept avoiding the calls. Now i am stuck with the useless kit without any lighting. Was this information helpful? | 
I have also done same. If you are residing in Delhi, it would be easier for you and you may lodge a case [at a very low cost of RS 100.00 (probably). Consumer forum will provide you all legal help] and you may also claim compensation for your harassment as well.
It is a bit difficult in my case as I am staying in West Bengal. But in spite of that, I shall come to Delhi and file a case against this company in the district forum. They have not shipped my order #1473 even after 41 days, for which I paid rs 33, 699.00.
I am also planning to file a GD/FIR at my local Police station reporting this as a online fraud and then file a case under section 420.
I am also trying to reach Delhi Cyber Crime branch and request them to file a 'Suo motu' complain/FIR if they can.
If this person or company is forgiven, it will go on cheating other people as well.
Do not wait, exercise your legal rights.
If you wish to take legal action together, please let me know.
Regards,
Anindya Sundar Paral