[Resolved] Ava Merchandising — defective product hottech fitness bracelet

[email protected]

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110019

This is to inform you that i have purchased one of the same on 20/08/2017 from your store in the delhi airport. I came from mumbai on that day. The product is hottech smart ftness bank. The box dinot had the usb cable for getting it charged and also there is no manual to operate. I did try with other usb's but it never got charged. Kindly arrange for replacement asap.

Joydeep dutta
[protected]

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Sep 29, 2017

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by [email protected] I WOULD LIKE TO INFORM YOU THAT THE PERSON WHO IS MAKING Call from the department is a fraud . He is a fraud and debited an amount by mentioning that Rs 10 has to be debited from my account, where in he has wrongly debited Rs 10000/- by taking the CVV number and then now he has again tried to debit from my account . His employee number is 709145 R, in the name of Rahul Sharma

Verified Support

Aug 25, 2017

AVA Merchandising Customer Care's response Dear Sir,
Sorry for the inconvenience caused to you...
We would like to request you to provide us your complete postal address, so that we will arrange to send yo the USB cable as well as the manual of the product to you via courier.

Waiting to hear from your side...

Thanks,
AVA TEAM.

Sep 01, 2017

Updated by [email protected] My address is 11/ Nilgiri Appartments, Alaknanda, Kalkaji New Delhi-110019

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Comments

Daniel Swamidas

from Belgaum, Karnataka

Purchased from AVA shop @ banaglore airport on 12 Aug 2017 Bill No 2123884 Only LED light working, the blue tooth speaker, FM radio and other NOT WORKING.

Contact phone [protected].

Saravanakumar.GM

from Chennai, Tamil Nadu

I have purchased child piano on 21.09.17 at chennai International Airport. opened and checked the piano it was not working. Power itself is not coming to the piano while switching ON. even I have tried with batteries. It was not working. I request to look in to this complaint and arrange for replacement at the earliest please.