[Resolved] Ava Merchandising — homs beard trimmer

aloksaklani

from Delhi, Delhi

Address:	110075
Website:	www.avamerchandising.in/company.html

I bought this at ava shop in kolkata airport on dec 11, 2017.

When i bought it, i tried to charge it before use but its charging blue light was not coming on. So irecently i used it.

It worked fine for 1 day but when its battery was to be charged, its charger-adapter is not working; its too tight and light comes blue if you hold it in hand tight, but as you put it on table, it gets disconnected.

Kindly correct the problem. Or tell me whom to contact and where.

My name is alok saklani

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Mar 4, 2018

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2018

AVA Merchandising Customer Care's response Dear Mr. Saklani, Sorry for the inconvenience caused to you, kindly share your transaction number and registered contact number so that we can check purchase details and look into the matter.

Team AVA
[protected]
[protected]@avamerchandising.in

Verified Support

Jan 29, 2018

AVA Merchandising Customer Care's response Dear Sir, Waiting for your replay Kindly share transaction and registered contact number

Jan 30, 2018

Updated by aloksaklani thank you for kind revert. i was travelling hence could not see the reply.

The charger lead is loose at the two-pin (female) contact point. if held tightly it charges for a brief second, else loses power contact. i guess charger needs replacement.

the info sought by you is as follows--

1. Bill no. - 00000VA[protected]
2.DATE- DEC 28, 2017
3. FLIGHT NO. 9W 2826
4. CONTACT NO.[protected]
5. DELHI AIRPORT

ASHA SAKLANI C/O ALOK SAKLANI