[Resolved]  Ava Merchandising — hottech bluetooth headphones

Address:New Delhi, Delhi, 110001

The headphone was purchased on january 19, 2018 and it suddenly stopped working today the 19th of april 2018. The blue led is continuously on and the headphone cannot be turned off, no matter how long i keep the on/off button pressed.

Since the warranty was stated to be one year, i would like a replacement to be given so that i retain my faith in ava merchandising
Was this information helpful?
No (0)
Yes (0)
Jun 2, 2018
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
AVA Merchandising Customer Care's response
Sorry for the inconvenience caused to you kindly share your transaction and register contact number so that we can look into the issue and assist you further.
Verified Support
Apr 30, 2018
AVA Merchandising Customer Care's response
Dear Sir we are waiting for your confirmation ..kindly share your transaction and register contact number so that we can look into the issue and assist you further.
Verified Support
May 02, 2018
AVA Merchandising Customer Care's response
Dear Sir we are waiting for your confirmation ..kindly share your transaction and register contact number so that we can look into the issue and assist you further.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AVA Merchandising
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    216
    Pending
    0
    Resolved
    144
    AVA Merchandising  Phone
    +91 11 4716 9800
    AVA Merchandising  Address
    1, Salwan Market, Old Rajinder Nagar, New Delhi, Delhi, India - 110060
    View all AVA Merchandising contact information