Ava Merchandising — hottech tws-1

SahilGr

from Mumbai, Maharashtra

Address:

Flat No 201D, Sunder Jeevan Apts, Clarke Town, Nagpur, Maharashtra, 440004

Bought it as it was being sold in ava store. But the experience is very bad. The mic receptive quality is very poor which makes it impossible to hear by the other party in communication. Also, the charging case is defective as i have to adjust the headphone and keep it in a adjusted and in open case position every time for charging.

Please suggest. I will request for replacement of the device (If it works) or a refund as the whole purpose is defeated.

+1 photos

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AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

AVA Merchandising Customer Care's response Sorry for the inconvenience caused to you. Kindly share your transaction number and registered contact number or call at[protected]:00 AM to 06:00 PM (Mon-Sat)

you can write us at [protected]@avamerchandising.in

Dec 31, 2019

Updated by SahilGr The transaction ref. is 2647284. The reg. contact no. is [protected].

Verified Support

Mar 19, 2020

AVA Merchandising Customer Care's response Dear Sir Sorry for the inconvenience caused to you. Kindly share your registered contact number so that we can check details assist you better.

You can reach us at[protected] between 09:30 AM to 06:00 PM (Mon-Sat ) or write us at [protected]@avamerchandising.in

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Comments

Nitin sureah naik

from Powai, Maharashtra

I m pargech product but some time use bluetooth but right now not working charging and earpot not voice (low voice)
So pls my problem solw
Thanks.
Nitin naik
[protected]