Avenues India — flash cash loan amount

Address:

431001

Sir i have paid my flash cash loan amount of rs 6088.77 on 5/12/2018 n yet it not received to flash cash n it is 2month now my amount not reflecting in my sbi ac too. Means i did not get any refund amount. Why it happened, i had paid it to flash cash avenues collected my money n not transfer it into flash cash. Please find attachment below and salve my query.