Avenues India — inb avenues india pvt ltd videocon d2h account not get recharged after payment

Dear sir,

I recharged my videocon d2h account (Custumer id:[protected] with rs 500 via net banking yesterday and my sbi account got debited by the stated amount. However, rs 500 not got credited in my stated d2h account till now. Moreover, d2h customer care also unable guide me properly.

Sharing below the sbi text confirmation on transfer of fund vide net banking.

Seek your kind help to resolve the matter

Yours sincerely
Thampi george
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Dear Thampi,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
An amount of RS 17529 has been deducted from.my SBI account for no reason in favour of Avenues India Pvt. Ltd. On 9/9/2019 through transaction I'd[protected] IGAGXVZBH4. Please refund my amount.

sonam sangwan's reply, Sep 19, 2019
An amount of RS 17529 has been deducted from.my SBI account for no reason in favour of Avenues India Pvt. Ltd. On 5/9/2019 through transaction I'd 108660227521 IGAGXVZBH4. Please refund my amount
Today early mrng 6:58 am I pay online 198 rupees
For phn cover n holder that payment was recieved but I dont get any msg from ur side about the product
N delivery date
Plz refund my 198 rupees

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