Avenues India — Unaccounted amount debited as "to transfer inb avenues india pvt. Ltd."

Address:Paschim Medinipur, West Bengal, 721302
Website:snapdeal

An online transaction with snapdeal failed due to some technical issues (Product probably out of stock in the process of purchasing). After checking my account balance through onlinesbi, i found that an amount of the product item has been debited twice, and, an additional amount of 1, 992 inr has been debited titled as "to transfer inb avenues india pvt. Ltd." the ref no. Attached was[protected]igaapcoji1. Incidents of this kind is highly uncalled for. Please look into the matter urgently.
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Avenues India customer support has been notified about the posted complaint.
Feb 07, 2017
[email protected]'s response
Amount deducted from my sbi account but recharge not done yet
my mobile no [protected] .
ihave done bsnl mobile recharge but not credited yet
Complaint comments 

Comments

Amount deducted from my sbi account but recharge not done yet
my mobile no [protected] .
ihave done bsnl mobile recharge but not credited yet
the amount is 220rs top up.
the recharge executed at 06/02/2017
Sir/madam,

I recharged BSNL mob. recharge Rs.144 @154 on 15/2/2017. But this tranjaction is failed on your system.So this amount should refund immidiately in my bank account.
After 4 Days i have not recived failed tranjaction amount.So pl.refund rs.154/-immidiately.

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