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[Resolved]  Aviva Life Insurance Company India — aviva dhan vridhi

I had taken a policy dhan vridhi no tdw3159145 in may 2012. For annual payment of 35947rs.in feb 2019. I surrendered my policy and received only rs 53849 plus 5 year payment of rs65156 so after 7 years should aviva not pay 50%for a 20 year policy?
When i asked for break up of details they sent me details from october 2015. Three years short. Why is this so?
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Complaint marked as Resolved Apr 29, 2019

Complaint Status


[Feb 23, 2019] Aviva Life Insurance Company India customer support has been notified about the posted complaint.
Verified Support
Aviva Life Insurance Company India Customer Care's response Mar 29, 2019
Hello,

We regret that you did not have a positive experience with us. Please share your policy and contact details with us so that our customer team can contact you at the earliest to help resolve the concern.

Warm Regards,
Team Aviva
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    Aviva Life Insurance Company India Phone
    +91 12 4270 9046
    Aviva Life Insurance Company India Address
    Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003
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