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[Resolved]  Aviva Life Insurance — poor online portal result in failure for online premium payment

I always use aviva online portal for making payment for due premium. Unfortunately whenever i tried to make payment the portal either hangs or got stuck inbetween and never show the payment receipt.
Their portal is so bad that even you cannot download the receipt as well. Always i have to request from customer care.
My money got stuck in this, i realy dont rely on its services as well now.
Even government site portal are so good in these days but this aviva company looks fraud to me.
Although sachin tendulkar also just so greedy for money that he don't see what kind of company it is giving advertisement for.
Such a pathethic company and indian players are in these days.
Fed up with bad services from aviva. No one improving even after so many follow-up.
Complaint marked as Resolved Jan 18, 2019

Complaint Status

[Dec 11, 2018] Aviva Life Insurance Company India customer support has been notified about the posted complaint.
Verified Support
Aviva Life Insurance Company India Customer Care's response Dec 18, 2018
Hello Sir,

We regret that you did not have a positive experience with us. Please share your policy and contact details with us so that our customer team can contact you at the earliest to help resolve the concern. You can also pay the premium here:

Warm Regards,
Team Aviva
Updated by ajaysh81 Jan 30, 2019
Please send me email at [protected]
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    Aviva Life Insurance Company India Phone
    +91 12 4270 9046
    Aviva Life Insurance Company India Address
    Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003