[Resolved] Axis Bank — 1699 rupees deducted without my permission as ecpp service charge. i dont want this service. need refund of money in my credit card.

[Resolved] Axis Bank — 1699 rupees deducted without my permission as ecpp service charge. i dont want this service. need refund of money in my credit card.

T Tanveer99 from Sarka Ghat, Himachal Pradesh

Yesterday on 24/01/2020 i got a sms that 1699 rupees deducted from my credit card due to ecpp service. Why axis bank ecpp service activated without my permission. It's totally fraud how can bank deduct money and activated any services without customer wish. I need refund the amount immediately in my account. I dont like such kind of services. Thanks Was this information helpful? No (0) Yes (0)
Feb 28, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 25, 2020 Axis Bank Customer Care's response Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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CPP Group India Customer Care

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team