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[Resolved]  Axis Bank — about depositing money in machine

Actually i went there to deposit some cash in axis branch ferozpur city 152002 punjab. I added rs 2600 in machine the machine accepted rs 2500 but one hundred note was rejected by machine as it got a fold by corner.. When i putted one hundred again the machine again rejected it but i got my hundred currency note torn from center.. When i asked cashier about this concern he talked rudely to me.. And said its not my fault... But the note was torn by axis banks machine which is placed in axis bank's branch...
Complaint marked as Resolved 2019-07-04 14:55:59

Complaint Status


[Jun 01, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response Jun 01, 2019
Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025