[Resolved] Axis Bank — Activation of account | |||
Hello Sir, I Prashant Janghel, from Raipur (CG) submitted my documents and application for account opening in Gudhiyari Branch of your bank on 11 May 2017 and got welcome kit and your representative (Mr. Abhinav Kumar) said that my account will be activated till wednesday, but it doesn't. I called your representative and he said it will be activated on friday. But again i got disappointed. Today i got a text saying- "Unfortunately an error was detected in the application to open your account with Axis Bank. We will get in touch with you shortly to resolve this query. Alternatively, you can contact your branch for more details. We sincerely apologize for this error and inconvenience caused." I again called your representative but he doesn't answering my call. Text says i can alternatively contact my branch but they told me they will not help me, only representative can do. And I don't find a single sign of representative helping me. I also called your customer cares but they are also doing almost nothing for opening of account. I'm just tired now due to all this. Sir please kindly do something to open my account or if you also can not help me regarding this then please refund my cheque of Rs.12000 which i gave in the name of Axis Bank Ltd. Application No. - [protected] Prashant Janghel Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 29, 2017 Axis Bank Customer Care's response Hi Prashant, We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you. Regards, Axis Bank | |||
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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