[Resolved]  Axis Bank — also not been approved our home loan and not give me proper answer for the last nine months.

Address:surendranagar, Surendranagar, Gujarat

We are applied for a home loan on 22/11/2018 in axis bank, surendranagar branch. (Gujarat). According to the law of the bank, all required document given to mr. Jiteshbhai b. Kolipatel (Mobile number [protected]) they sent all necessary document to mr. Vivekbhai bhatt, on 23/11/18 who is team leader mortgages department. Emp. Code-as198675, axis securities.. Shephire complex 1st floor near kalupur bank, kkv hall rajkot..
Vivekbhai bhatt and mahesh shah has not taken any step to approve my home till now. And whenever i am asking about our home loan, he give reply me wait one or two days loan will be sanctioned. As has been done more than 6 months. During this time of six months, when shri. Vivek bhatt demand required documents provide him immediately.
I also provided him my salary slip month of -09/2018 to month -05/2019 and account details of axis and hdfc bank have been provided the last one year. Our humble request to take strong action against mr. Vivek bhai, team leader mortgages department. Emp. Code-as198675, axis securities.. Shephire complex 1st floor near kalupur bank, kkv hall rajkot.
Even before this, home loan of mr. Vipul bhai prajapati (Mobile number -[protected]), who worked as surendranagar teacher, also not been approved his home loan and not give him proper answer for the last six months.
We are ordinary citizens who are applying for home loan this kind of employee of your bank waste my time and money. Though i want to be needful in this matter and sanction my home loan as soon as possible.
Your axis bank is at the peak of success in recent times. Vivek bhatt and mahesh shah may be at risk for your bank. Therefore, we demand that immediate action be taken against them.
Thanks and regards,
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Sep 12, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Aug 03, 2019
Updated by Arvind Jid
also not been approved our home loan and not give me proper answer for the last nine months.
Verified Support
Aug 07, 2019
Axis Bank Customer Care's response
Hi, we tried reaching you today, however unable to connect as the number was busy. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
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