[Resolved]  Axis Bank — amendment of credit card bill

Address:Nagpur, Maharashtra, 440001
Website:www.axisbank.com

This is to inform you that this recent axis bank credit card statement for the current month (Ended 15 june) which has been sent to me is totally wrong & inflated.
My credit card number is
45145600*5391

From axis bank itself, the below five transactions were converted into emi' s and the billing cycle will start from 15th july for all these transactions.
There is written proof of these emi conversions from axis bank to me.

Date transaction detail amount
— — —
5-may goibibo 3781
29-may sndl 3270
1-jun irctc 7814.23
3-jun suraksha diagnos 6685
7-jun apollo 6998

Total 28548.23

So then these transactions should have been removed from the current month bill which has not been done at all! All these transaction full amount are included in this statement.

I really do not understand how axis bank can do such irresponsible act & it does not have virtually any coordination between it's various sections to make a proper statement of a customer.

I asked for a remedial action & a clarification call from axis bank to me for amendment & making everything crystal clear & send a revised and correct bill.
But since then even after 3 reminders, no clarification, message or amended bill has been sent to me so far.

I need strong action against this bank & need the compensation for this harassment against this & all delayed payment charge debited to me has to be reversed.
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Aug 2, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
Axis Bank Customer Care's response
Hi, We are here to help . Please dm us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
Jun 28, 2018
Updated by rupsom
My registered telephone number is [protected]
Verified Support
Jun 28, 2018
Axis Bank Customer Care's response
Hi, thank you for reaching out. Please inbox us your registered contact number. We are here to help! Regards, Team Axis Bank.
Jun 28, 2018
Updated by rupsom
What exactly is meant by "inbox us your registered contact number" ?
do you mean myself to email this contact number to you? what is your email id ?
Jun 28, 2018
Updated by rupsom
No trace of any response from Axis Bank against this complaint so far ! Only some vague unclear standard replies as evident from above correspondences.

Please take it strongly with them
Jun 29, 2018
Updated by rupsom
I hereby request Indian consumer complaints forum to be more proactive regarding this complaint lodged by me.
I know the nature of the Axis Bank service providers. They NEVER do anything to solve the problem of consumers.Always their intention is to confuse the customers by dragging them into various form of regulations & formalities & ultimately just stopping any communications.
So please take some strong steps to solve my problem
Complaint comments 

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Dear sir, today i bookhad try to book online railway ticket through paytm wallet in which money is debited from acount but ticket not booked and it show bank error. But still not get back my money so please look for that.

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