[Resolved]  Axis Bank — amount debited towards axisdirect

Have a salary a/c in axis bank bangalore branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (8th april 2020) i got a sms from axis bank informing that rs-774.66 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
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May 14, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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Hi.

I have switched my salary account from ICICI Bank to Axis bank and i got my salary credited to axis bank.
But in my axis salary account nearly RS 885 is debited towards axisdirect.

Please let me know why these money debited to axisdirect and if it not possible to solve this i will going to
close this axis bank account and will going to switch my salary account to ICICI bank

Thanks

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