[Resolved]  Axis Bank — amount deduction of rupees 3418.95 for no reason

Address:Kazipur quarter no 25 road no 1 , rajendra nagar, Patna -4, Patna, Bihar, 800004

I'm shocked to see a text popping up it says axis bank is deducted rupees 3418.95 for account closed in full and final set. I want to what is this? I game or prank?
Since i'm using axis bank, this is happening to me for the second time. So poor service. I had also done kyc in nearest branch at kadamkuan patna, then also i keep on getting text of complete your kyc.
This asap account is for customer hassle free convenience but we are only getting troubled out.
Kindly send me my money back.
It's better not to use axis asap!
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Jun 7, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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Hello,
I using ur axis credit card acct no-[protected] my outstanding is 11345 i m unable to pay this amount of so interest removing interest i will pay my anount so give my a path so i could clear ur amount..removing my interest on it .reslove as fast as possible.

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