[Resolved] Axis Bank — Amount not refunded by Axis Bank

hemant bajpai

from Agra, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 208001

Dear Lakhmichand,

I had made a payment on 15 May 2017 of rs.686. But by default i made the payment thrice and then on the same date i asked Bhartiya Airtel to refund the remaining amount of rs.1372. The money was refunded by them on 19 May 2017 along with the transaction id[protected]. But till today the amount has not been refunded from your side. I m highly disapointed with your services as i have tried to contact several times to the customer services.
I will report to the consumer forum if my amount is not refunded within 24 hours.
Name - Hemant Bajpai
A/c no. - [protected]

Regards
Hemant Bajpai
[protected]

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Jul 2, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Axis Bank Customer Care's response Hi Hemant,

We are looking into your concerns via service request number: 31364409 dated May 25, 2017 and the same is under investigation. We will get back to you once we receive an update on the same. Sorry for the trouble.

Regards,
Axis Bank