[Resolved]  Axis Bank — ATM Deposited but not credited to account

Address:Axis Bank Piduguralla

HI I'm Mahesh Done Money deposited in ATM deposit machine in Piduguralla Axis Bank atm but it was not credited to account its time 08/08/2022 08:47 pm i received message on screen " Your transaction in under process account holder will receive credit alert on the registered mobile number / email once the transaction is processed" few sec i received the acknowledgement unable to process receipt but i didn't amount back and not credit to bank account also total i done 2 transactions 1st transaction was 48000 and 2nd transaction was 52000 complete 500 notes but it was not credited. I didn't find any security and no emergency number near bank and ATM Centre to update below issue. Communicated with customer care but they informed 08:00 AM to 08:00 PM only try to register compliant after 08:00 AM . Please find the attached photos and please help on issue Account no : [protected]; Account Name : Ponnada Jagadish; IFSC : UTIB0001379
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Sep 10, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2022
Axis Bank Customer Care's response
Hi Mahesh, we regret the inconvenience caused. Please refer to the link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx and raise a dispute. Regards, Team Axis Bank
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