Axis Bank — auto debit of amount without my knowledge

Address:	Bellary, Karnataka, 583201
Website:	www.axisbank.com

I, anand waman damle, hold a zero balance savings account in axis bank branch of hospet, karnataka - 583201.

From july 2017 to till date (13/09/2017) there are auto debits from my above said account, which are not done by me (Not from my online transactions site or not auto debit option selected in my account).

Auto debits details are as follows:
1. 18th july 2017:
Ecom pur/gescom/mumbai/150217/14:39
Debit amount: 1303.11

2. 18th aug 2017:
Account no. Anand waman damle ([protected])
Amountrs1, 303.11
Transaction typecr
Transaction date18 aug '17
Transaction description: temp cr/15.02.17/gulbarga electricity s e 510 crys

3. 8th sept. 2017:
Account no. Anand waman damle ([protected])
Amountrs1, 303.11
Transaction type:dr
Transaction date08 sep '17
Transaction description: temp cr rev/15.02.17/gulbarga electricity s e 510

I am not able to understand that what kind of debits these are, and how come gulbarga electricity company can debit from anyone's account without their consent, where in this case, i have not selected any auto debit opation in my account, even if it was there, the amount should have matched with my current month electricity bill amount (Rs. 736 - aug.2017) which is not.

There is a serious system flaw either with axis bank operations or gulbarga electricity associated bank operations.

I need my money back & need a full scale detailed analysis report for the occurance & corrective steps to stop this from happening.
As if this continues, the amount debited may go up higher, resulting direct user facing the heat.

If at all the bank authorities are not capable of solving this issue which may convert into a threat for the bank or the user directly, they should quit and do something of their level.

Hope this message goes to the axis bank top higher authorities, may be they will be able to sort this mess out.

Regards,
Irirated customer