[Resolved] Axis Bank — Auto debit of fund

av8478

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400059
Website:	axis bank credit card

Dear Team,

With reference to above just want to complaint that i was using axis bank card since 2010-11 onwards & i was njoying the service also but in year 2015 i got statement saying rs.500 as penalty & same was continuously update in my statement from june 15 to dec 16 alongwith penalty n interest.. I was making payment as per card used against shopping..

Also want to draw attention that numbers of time axis executive call me to pay but when i asked to explain the other charges none of single person was able to close the issue.

In Dec 2016 my card was permanently block without any intimation & after that also i was getting calls n mails by saying that so n so amount is payable agst my card..

Most imp. i got surprise when Rs.17k transfer to lien amount out of which rs.7400 was credited after i visit to axis bank gkp branch & remaining auto debit from my account & till time m following on mail with these fraud people but every time m getting reply from different -different people & none on them are able to close the issue..

Also want to update you that on march 8th intimation letter was deliver which i got on march 23 which was very much shocking for me that axis debit account & send letter after that..

Requesting you to help me out to get money which was not actual payable..

Awaiting for your positive reply..
Amit

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May 27, 2017

Complaint marked as Resolved

Dear Team, With reference to my complaint pls note that m dropped mail & following with them on email id .i.e. [email protected] ( surprising same is not registered since yesterday as per last mail recd from axis yesterday only) Also want to inform you that they are least bother to escalate the matter to next level & given below is mail recd from axis on May 26th & every time m getting such type of mail from them with different different executive... Dear Amit, I understand your concern regarding credit card account. A check on our record indicates that there is no outsanding amout on your credit card account and lien has been removed from our end. If you want to escalate this issue you can visit to https://www.axisbank.com/contact-us/grievance-redressal/retail-banking-grievance-redressal In case you have any other queries you can visit us at www.axisbank.com/support or call us (toll free) on 1800-209-5577, 1800-103-5577. Hope you will consider the fraud with my saving abn ka/c & help me out to get the fund debit from my account.. Thanks & Regards Amit

Axis Bank customer support has been notified about the posted complaint.