[Resolved]  Axis Bank — Auto deduction of consolidated charges

Address:600100

Hello,

For the past four months i got deduction of 385 inr. I reached branch to convert my saving accounts to salary accounts on 23th may 2017 and i have submitted documents like offer letter, address proof and id proof and they executive said that it will take 3 days to convert the account but still it is in saving account.

When i reached the customer care executive, they said that your company name is not in the list so there was no possibility to convert the account. When i reached my nearest bank they said you want to contact your bank executive who visit to your office, when i asked my bank executive they said you should want to go your home bank for the account conversion. This is in continuous flow and never going to get any solution for this.

I got fed up with this issue so i request you to close my bank account and i will create a new account from other bank who provide me better services.

Thanks
Regards
Muba
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Jul 24, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Axis Bank Customer Care's response
Hi Muba,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank
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