[Resolved]  Axis Bank — axis asap account closure related

Address:Chennai, Tamil Nadu, 600010

I've created an axis asap bank account on 12/11/18 and done all the kyc verification including biometric in a nearby axis bank brank (Kilpauk) and they even issued me a passbook with attestation. Today my account is closed stating that i haven't done kyc verification process. The account is closed without any prior communication, not even a single sms or email prior to closure. I'm going to file a complaint if they don't activate my account.
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Dec 27, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
Axis Bank Customer Care's response
Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
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Hi Team,
I just received a message saying Your A/c 907248 is debited with Rs 7700.00 on[protected]:35:06 at PUR/GOOGLE *kuakeyun/[protected].Avbl Call [protected] for dispute
I checked my account the money is deducted from my account. Please help me out if possible.
Axis Bank Customer Care's response, Nov 13, 2019
Verified Support
Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.Hi, we are here to help! Please provide us with your registereHi, we are here to help! Please provide us with your registered contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.d contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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