Axis Bank — axis bank credit card fraudulent transaction

My axis bank credit card fraudulent transaction happens on 08-Sep-2018, fraud guy spent rs. 77000 in my credit card and used in phonepe, phonepegold, flipkart, cc avenue. I gave complaint in cyber crime Bangalore also but there no use they won't investigate anything.

Note: i gave fraud guy phone number to cyber crime but also no use, fraud guy phone number: [protected] and got fraud bank, adhaar details also but cyber crime no use at all.
I have FIR copy also.

I complaint in axis bank also they gave me 3 months temporary credit limit, after 3 months they removed temporary limit and sent me bill.
Now i am not able to pay my bill because currently i don't have job.
I called axis customer care and asked them to settlement still i didn't get any response.

I need to solve this problem as soon as possible because i am getting more calls from axis bank credit card agency to outstanding amount.

Note: I have personal loan on axis bank also, i am paying my EMI's regularly but still i am getting more calls to pay my loan amount due to credit card outstanding amount, my personal loan marked as Non Performing Account(NPA), but my EMI paid history is good.

Please help me axis bank, i have good relationship with you guys and i need to look further to keep good relationship with you guys.

I am waiting for your response ASAP.