[Resolved] Axis Bank — axis bank credit card settlement requesting

Rajkumarpretham

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500043
Website:	www.axisbank.com

Hi,

This is rajkumar, this is regarding my axis bank credit card bill payment. My credit card number is [protected]

My father is in hospital suffering from kidney disease and many other diabetic complications, i had spend so much money for his hospitalization and mean while i lost job, in this scenario i failed to do the credit card payments,

I had requested axis bank customer care people on phone and sent multiple emails to convert the total outstanding into emi so that i can pay the dues, but they never accepted and also they deducted 16k from my savings account towards credit card payments with out my concern.

Now with not having any job i am not in a stage to pay the outstanding but we do want to settle this in a fair manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side, please send me the settlement letter

Appreciate your quick response and please help,

Please reach out on email: raj. [protected]@gmail.com
Phone: [protected]

Regards,

Rajkmar

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Jan 17, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2018

Axis Bank Customer Care's response Hi, sorry for the trouble. We request you to make the payment towards the outstanding amount at the earliest to avoid further levy of charges. Regards, Team Axis Bank.

Dec 14, 2018

Updated by Rajkumarpretham Hi,

Thanks for the response but, Hope you read my message, As i told i have been going through a financial situation where i am not in a stage to pay the outstanding,
That is the reason I was asking to settle my credit card account, Please settle my credit card account,

I am really in a financial problem, my father is in hospital and I have given the reports and bills to the recovery agent who contacted me for payments,

Seriously i cannot pay, Wanted to settle my account, please settle my account, let me know the amount and send me the settlement letter so that I can pay

Regards,

Rajkumar

Dec 17, 2018

Updated by Rajkumarpretham Hello,

I have been trying to reach about settlement of my Axis bank credit card but in between my wife got calls from these numbers [protected], [protected] for Axis bank payments and they talk rubbish with her and asked her to do suicide if we negotiate, I wounder how come you hire these kind of manner less stupid people and they are talking such a non sense with a lady, this is not a fare thing to do,

I have been a good customer to Axis bank and I had paid very huge interests and I was good in payments, But now I because of my health issues and loss of Job I am not in a stage to pay, I have been requesting for settlement,

I don't know how can some one talk to ta lady with that, If in case if she is sensitive and do some thing who is the responsibility?????

Again i am requesting to settlement my account for 60, 000/- please send me the settlement letter,

Thank you,

Dec 25, 2018

Updated by Rajkumarpretham Hello,

Could you please let me know if any full and final settlement letter has been issued on my credit card and please confirm the amount of settlement as soon as possible, need this info very fast, please get back asap

Jan 04, 2019

Updated by Rajkumarpretham Hello,

As I promised I paid the settlement amount but the lien amount on my Savings account has not been removed yet, Need quick response and action,

Jan 10, 2019

Updated by Rajkumarpretham Hello,

As I promised I paid the settlement amount but the lien amount on my Savings account has not been removed yet, Need quick response and action,

resolve the issue immediately,

Jan 17, 2019