Axis Bank — axis bank ecs mandate charges deducted without approval

Contact details below.
[protected]
[protected]@gmail.com
Account number- ending in 7690

Recently my axis bank account ending in 7690 has been debited by 118 INR on 10-Dec-2019, name- Jaspreet Singh Chawla and mob#- [protected] with Info: sign. Verf. Chrgs mandate regst/ stop. I never gave any consent/acknowledgement/approval/issued this mandate, ECS or anything else nor did I initiate it.

Can you please stop it and stop deducting any amount as per your wish. From where are these requests coming as I am for sure not sending/initiating any of these?
If it is fraudulent or anything, stop it immediately and revert/credit the funds in my account ASAP.

Your CUSTOMER CARE team is useless as well, they were of no help in this regards, stupid useless bank.

I have contacted Axis CUSTOMER CARE, they said I can not do anything. They said we will ask someone from axis bank to call, I received a call but she said I can not do anything, hold the line I will take someone on conference, she then put me on hold for 5 mins and said no one is picking call. She said I have taken your details, you will get a call back in 24 hours from the concerned POC who will be able to resolve this. It is almost/more than 240 hours (10 days) I have received no call back nor has anyone reverted/credit the amount they deducted without my approval.

I have also dropped them a mail on customer.[protected]@axisbank.com and also logged a complaint from axis bank website/support link but still they are just ignoring and taking advantage o[censored]s as users.

Saale meri mehnat ka paisa faltu me kyun kaat re ho.
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Axis Bank customer support has been notified about the posted complaint.
Feb 24, 2020
Updated by jaspreet singh chawla
update on this?
Dec 17, 2020
Updated by jaspreet singh chawla
Update
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