Axis Bank — axis bank --fraud transaction

Address:	Chennai, Tamil Nadu, 620019
Website:	axis bank

Hi,
Mrs m. Usha nandhini
Account details:[protected]
Customer id:[protected]

Dear sir/madam,

I have downloaded the mini statement and i saw that that my mini statement was showing as pos/titan company lim/chennai/201018/18: debited but i am in trichy in maternity leave and i am holding my card with me but somebody has swiped my card in titan for the amount of 19, 658 rs in my debit card account [protected] on 20th oct

Also i have contacted the axis card customer care for more than 50 times i didn’t get a proper reply from them, they only told me to provide a compliant letter which i have already provided to axis bank kattur trichy on 4th dec and on 7th dec and the complaint was closed without any resolution and without informing me.

. As per my knowledge any transaction happening without my knowledge is a fraud transaction. But axis bank is just closing the complaint without any resoultiuon and investigation.

I am in maternity leave and every time i have to travel long distance to raise a complaint. It is giving a lot of stress.

I would like to refund the money on pririority.

Regards,
Ushanandini. M