[Resolved] Axis Bank — axis bank itunes fraud (similar case)

adityaveluverthi

from Tirupati, Andhra Pradesh

Address:

530047

There have been 9 transactions from my bank account to itunes on march 18, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. I am not even using any iphone.
The amount debited was around rs.6244.19
I have raised a complaint against this. Ref no:49834003
I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
Please try to resolve this issue as early as possible

Aditya veluvarthi

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Apr 22, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We are working on your concern via service request 49834003 number and will get back to you at the earliest. Regards, Team Axis Bank.

Verified Support

Mar 20, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble faced. We wish to inform you that we have received your concern vide service request number 49834003, please be assured we are working on the same and shall get back to you shortly. Regards, Team Axis Bank.