[Resolved]  Axis Bank — Axis Bank payment portal

Address:Lucknow, Uttar Pradesh, 226003

Dear Sir/ Madam,

This to inform you that I had deposited fee (for month of May 2016) of my daughter Andaleeb Zehra, a student of class 4 A on 08/05/2016 through Axis Bank payment portal (copy of successful fund transfer attached Copy.
Later I got to know from school authorities that fee for the said month has not been credited. When I checked my account statement it showed hat the fee (4400/-) has been credited to the account of some Raghav Global School, I had brought this to your kind notice and was assured that the matter will be taken case - off. today again I got a call from the school asking for fee deposition.
Kindly look into the matter as I have already deposited the fee and through proper process. How it got credited to some other account is a mystery to me.
Thanking You

From
Mrs. Farhat Abbas
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Mar 27, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Axis Bank Customer Care's response
Hi Farhat,

Sorry for the trouble. Please share the details of your concerns at http://bit.ly/2dZ5X0W for us to assist you. In case you have already raised your complaint, please share the compliant/reference number which you may have received for us to look into it.

Regards,
Axis Bank
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