Axis Bank — axis fastag - no delivery status

Axis Bank — axis fastag - no delivery status

S Sharan Sonti from Hyderabad, Telangana

I have ordered an axis fastag on december 4 2019, via axisfastag. There is no delivery status so far. Even bluedart tracking id has not been furnished. The helpline doesn't work either. This is pathetic service by axis bank. Etc customer id[protected] Order date - 4th december, 2019 With fastag deadline fast approaching, i am in a flux as to what to do. Was this information helpful? No (0) Yes (0)
Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 14, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank Dec 15, 2019 Updated by Sharan Sonti But I have received a message from ETC that the Fastag is delivered via Bluedart. Now either Axis was lying then or you must be lying now. Why would Axis send delivery confirmation without tracking Id of consignment? Really expected much better from a company like Axis Bank. At least have the courtesy to reach out to your customers, let them know about the delay and communicate your target date for delivery!
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Sharan Sonti

from Hyderabad, Telangana

But I have received a message from ETC that the Fastag is delivered via Bluedart. Now either Axis was lying then or you must be lying now.

Why would Axis send delivery confirmation without tracking Id of consignment? Really expected much better from a company like Axis Bank. At least have the courtesy to reach out to your customers, let them know about the delay and communicate your target date for delivery!