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[Resolved]  Axis Bank — axis fastag not delivered

Axis bank is continuously sending me to purchase their fastag online. So, i purchased axis bank fastag online on 7th december by paying ₹200. But they had not sand any information to me regarding its delivery.
They are so much irritating that they only sending me that my balance in fastag is zero.
How i recharge it if i am not sure that it arrive to me or not?
To this date i only received my wallet id which is of no use without that card.
Their complaint number is not working.
Please help me either to refund my amount or to get the fastag.
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Jan 14, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2019
Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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Comments

Same thing is happening with me i have applied for fastag on 30th November, and still the fastag has not delivered.
Reply
Axis Bank Customer Care's response, Dec 14, 2019
Verified Support
Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
It is nearly one month since I have ordered the fastag. You replied that the fastag will be delivered as soon as possible. So, could you please send me the tracking id of the shipment.
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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