[Resolved] Axis Bank — axis fastag not received

Raunaksinh Rajput

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400098
Website:	AXIS BANK

I have account with axis bank hence applied for fastag on 26november.
Which is to be delivered in 7working days.
Today is 09december no response and more than 7 working days.
I don't understand which calender or time you follow???
Complaint lodge with customer care with lot of hassel. No response from their.
2nd complaint lodge on fb still no response.
3rd complaint given on axis fastag mail on
6th december they were suppose to revert in 2working days still no response.
Have done mistake by applying for fastag from axis???
Why no response from you???
You are charging for it not providing free.
Reaching customer care is big task..
No response from you still awaiting...

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Jan 10, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.