Axis Bank — cards charges | |||
My name is nishant chhabra and my card number ends with 2124. I have been levied with card joining fees and other charges in first 3 months itself. Just to bring to your notice that i have already blocked the card and refused to take the new one sent to me. I will pay the current month actual card transaction done by me and will not be paying the charges etc. My contact number is [protected]. Was this information helpful? | |||
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Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 05, 2019 Axis Bank Customer Care's response Hi, we tried reaching you on the number shared earlier, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
Dec 09, 2019 Updated by Shikha Madhok Hi, i tried to resolve the complaint with customer care team too, however, still no resolution has been agreed upon.I have paid the actual transaction amount of 1, 099 for current month. And will not be paying the remain charges levies by bank. Attaching the screenshot.  | |||
 2 Comments | |||
Comments
The system is asking for unwanted security questions which i did not even set as a security question . Only 3 attempts were given to answer those questions (which is not set by me) and how could the bank expect me to answer it for login ? now all my attempts are done. I have to wait for another 24 hours !
Kindly look into it
Kindly look into it
Axis Bank Customer Care's response, Dec 4, 2019
Verified Support
Hi, we regret the inconvenience caused. Please share us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Deducted money without my consern
I am a Axis Bank Credit Card holder. On 27-Nov-19. I got a message Rs.1699.00 was spent for ECPP ASSISTANCE SERV without my permission. I don't want this service so please Refund my amount Rs 1699 and please stop this service.
Regards
Govintharaj T
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.
Regards
CPP Team