[Resolved]  Axis Bank — careless employees and closure of current account

Address:

Chennai, Tamil Nadu, 600026

I opened a current account in axis bank branch 2 years ago in saligramam, chennai. The person who opened my account mr. Wilson asked me to open a 2nd current account and i did as he asked me.

I wasn't happy with the way he was treating me. He used to force me into buying max life insurace and asked rs.20, 000 for his personal help needed for his family, so i lended him the money and he returned it back 2 months later. He used to pressure me in moving my funds from current account to savings account just for a few days at the time of accounting.

I wasn't happy with the happy and didn't feel like my funds were safe in the branch so i moved all my funds to new a new bank account and told mr. Wilson to close both the current accounts, i also signed documents and gave him all that he asked for closing both the accounts and he said he will close my account.

I kept getting messages on my phone saying my balance is in negative so i went to the branch after a few months and asked the staff in the front desk. She said account has not been closed and mr. Wilson has left the job few months back and the account can now only be closed by paying all the negative amount, i said it's not my fault and told her that mr. Wilson said he will close the account. She said me to leave the account dormant for a few years and it will get closed automatically as a npa account and i don't have to pay any negative charges to close it.

It has been 2 years since this incident and i still keep getting messages to my phone that my balance is - 24, 000 and - 39, 000 on both the negative accounts. It keeps increasing every week.

Can you please tell me when my account will get closed, i donot want it to affect my cibil score and don't want the negative fees to add up. This was clearly a fault on the branch staffs

Thank you for your help and response in advance.

My email: [protected]@gmail.com
Current account id 1 : [protected]
Current account id 2 : [protected]