[Resolved] Axis Bank — Cash retained in cdm machine

[Resolved] Axis Bank — Cash retained in cdm machine

S Shubh0412 from Mumbai, Maharashtra

Sir, I have a current account named Garg School dress in navyug market branch. Today, I deposited cash in cdm machine installed in vvip mall, rajnagar extension, ghaziabad branch, I got a receipt stating that one note of rs. 500 is retained, slip attached. Please help me in this regard and get the credit in my account. I tried calling customer service number many times but it is not connecting. +1 photos Was this information helpful? No (0) Yes (0)
Apr 6, 2021 Complaint marked as Resolved I tried a lot at their customer service contact number but it could not connect me to any person. Then i tried online chat from bank website after two or three try it got connected to an service agent, that person ask for the problem and gave me some time to wait for the resolution, then i got credit in my account next day of complaint. Axis Bank customer support has been notified about the posted complaint. Apr 05, 2021 Updated by Shubh0412 Reg id. - garg.[protected]@gmail.com Verified Support Apr 06, 2021 Axis Bank Customer Care's response Hi, we request you to contact our phone banking team at[protected]/[protected] and our executive will assist you further. Regret the inconvenience caused. Regards, Team Axis Bank.
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